Moodle System Requirements

We recommend

Desktop Computer (either Windows or Apple) with broadband Internet connection (at least 2Mb is suggested)
Moodle can be accessed on web connected Mobile devices (iPhone, iPad, Android Phone or Tablet).
Due to the limitations of mobile internet it may not be possible to view all files in your module, load audio/video or upload files.
4G internet connection (H+ or greater) is suggested as a minimum. It is best to use MobileSafari or Google Chrome browsers.
Web browser: Most recent Google Chrome, recent Mozilla Firefox, recent Safari or Edge.
Disclaimer: Not all Browsers may support all functionalities in Moodle, E.g. Chrome may not support keyboard shortcuts while submitting assignments.
The browser must be set to accept ALL cookies and to show the newest version of a page. Select the Wikihow webpage to see how to enable cookies in your web browser.
Pop-up blocker should be disabled
Note that some toolbars such as Google and Yahoo! may have popup blockers by default - it is best not to have such toolbars if possible.
JavaScript should be enabled

Plugins and hardware

Media player: such as Windows Media Player (the latest version available can be downloaded for Windows or Mac)
[alternatively VLC is a free multimedia player which allows you to view most video formats. This is available for PC and Mac ]
A sound card with speakers or headphones (optional, for some content)

You may need other plugins to enable you to view certain types of content

For Microsoft Office files, viewers provide a means for people who don’t have Office programs to see Office files. An option is to install a free alternative to Office – Open Office
Adobe PDF files can be viewed by downloading the free Adobe Acrobat Reader from https://get.adobe.com/reader/

Mobile app

Mobile apps are available on the Apple Store and Google Play.

Not all features and functions are available on the apps, and we recommend using a mobile browser for those.

Trouble Shooting

P

Please download one of these up-to-date, free and excellent browsers:

Firefox

Chrome

Microsoft Edge

If you can't change your browser because of compatibility issues, consider one of the alternatives such as Chrome or Firefox. They are free, they are updated regularly, have great support for modern web standards and they will allow you to have a safer and fuller online experience.

If you are on a computer that is maintained by an admin and you cannot install a new browser, ask your admin about it.

Moodle is also compatible with both Android and Apple tablets and phones

Check my browser:

The table below shows the specification of your browser, along with a contact address for IT if you require assistance.

Select this 'Check my browser' page to check what browser you have.

Check my browser

United Kingdom

IT Service Desk

Malaysia

ITServiceDesk@nottingham.edu.my

China

e-learning-support@nottingham.edu.cn

How to accept cookies

Select for instructions of how to enable cookies in your internet browser.

How to clear your browser's cache

Broad Band Speed

Select to check your broadband speed

Do I have Popup blockers?

Firefox

In Firefox, you can add specific websites to an allowed or exceptions list. Once you add a site to this list, pop-ups from that site are always visible. Mozilla's support pages show you how to manage pop-up blocker settings in Firefox.

Chrome

In Chrome you can add specific sites to an allowed list so pop-ups for that site always appear. For more information on how to manage pop-up settings in Chrome, have a look at Google's support documentation.

Safari

Check the details on Safari to configure blockers to be disabled on University websites (remember to include katura, turnitin echo360 and other associated systems)

Edge (Win 10)

Right-click on the Windows icon (lower-left corner of the screen), then click on Settings.
Type "pop" or "block" into the search box on the window that comes up, and select "Block or allow pop-ups" from the suggested entries.
Internet Properties window comes up, with the Privacy tab selected. Make sure the "Turn on Pop-Up Blocker" checkbox is checked, then click on the Settings button
Pop-Up Blocker Settings window comes up. Add [in the "Address of website to allow" box] the URL address of the website for which you want to allow pop-ups, and click on the Add button (add more addresses if you want, in the same manner).
Click on Close to apply the changes and close the window.
Click on OK in the Internet Properties window to apply the changes and close the window.

Edge

To enable pop-ups from specific sites in Microsoft Edge:

Open Microsoft Edge.
Go to Settings and more (three dots in the upper right corner) > Settings > Cookies and site permissions.
Select Pop-ups and redirects.
In the Allow section, click Add and enter the URL of the site you want to allow pop-ups from.

To disable the pop-up blocker in Microsoft Edge:

Open Microsoft Edge
Go to Settings and more (three dots in the upper right corner) > Settings > Cookies and site permissions.
Select Pop-ups and redirects.
Move the Block toggle to Off.

iOS (iPad, iPhone, iPod touch)

The Safari pop-up blocker can be turned on and off on an iOS device as follows:

From the home screen, open the Settings app.
Scroll down the list and tap the Safari option.
In that new list, find the GENERAL section.
In that section is an option called Block Pop-ups. Tap the button to toggle the option on and off. It will turn green to indicate that Safari is blocking pop-ups.

Android

Popup’s can be turned off on android’s default browser by:

Open the browser app. (for example it could be called Browser, Internet or Chrome).
At the top right of the program select More alternatively it could be Settings or 3 vertical dots.
Select Settings from the menu.
Click Advanced.
Untick Block pop-ups.

Moodle Help & Support (Student)

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