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Moodle Help & Support 

 

Sometimes you may need to clear your browser's cahce to be able to see updated content more effectively.

One example of when you need to clear your cache is if your Turnitin page is not looking quite right (e.g., dates and similarity scores aren't displaying correctly)


Here's how to clear your cache

In Firefox

 

Options > Advanced > Network > under Cached Web Content click Clear now.

 

 

 

In Internet Explorer

 

Internet Options >  General tab > under Browsing history, click Delete.

Un-check the Preserve Favorites website data box.

Check the Temporary Internet files, Cookies, and History boxes.

Click Delete. And then OK

Close the Internet Explorer window and reopen.

 

In Chrome

 

Options icon > History > Click Clear browsing data

Ensure Cached images and files is checked

Click Clear browsing data

 

Further help

See also refreshyourcache.com for more detailed information


Queries, comments or questions?

Please contact your local elearning support team.


Phone: (0115 95) 16677
or contact via the Self Service Portal


Phone: (0574) 8818 0000 (ext. 8915)

or email: e-learning-support@nottingham.edu.cn


Phone: (03) 8924 81 99
or email: itservicedesk@nottingham.edu.my

Incorrect?

If you have any comments on how you think this help can be improved then please email Learning-Technologies@nottingham.ac.uk

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