How to clear your browser's cache

Sometimes you may need to clear your browser's cache to be able to see updated content more effectively.

One example of when you need to clear your cache is if your Turnitin page is not looking quite right (e.g., dates and similarity scores aren't displaying correctly)

Further troubleshooting of browsers and systems

Here's how to clear your cache

In Firefox

• On the Settings menu (Settings icon is on the far right) click Options
• Choose the Advanced icon
• Select Network
• Under Cached Web Content click Clear now.
• Close the browser and reopen

In Internet Explorer

 Open the Internet Options menu

• Select the General tab
• Under Browsing history, click Delete.
• Un-check the Preserve Favorites website data box.
• Check the Temporary Internet files, Cookies, and History boxes.
• Click Delete. And then OK
• Close the Internet Explorer window and reopen.

In Chrome

• Options icon > History > Click Clear browsing data
• Ensure Cached images and files is checked
• Click Clear browsing data
• Close the browser and reopen

Further help

See also refreshyourcache.com for more detailed information

and Further troubleshooting of browsers and systems in Moodle Help