This refers to Moodle 3.6 from July 2019 onwards

How do you make sure you are receiving all the emails sent by staff on your modules through Moodle?

Emails are sent through Moodle in a variety of ways.

Announcements

Many lecturers send out messages to all students on a module via the Announcements Forum.

This will be delivered to your University inbox.  It may be as part of a once-a-day digest with the subject "moodle.Nottingham Forum Digest "  OR each message may be delivered separately: in this case the message will have the shortname of the module in its title.  You cannot unsubscribe from this forum.

You can also see these messages in the Announcements forum in your module and in the Latest News block.

It is important that you:

• Ensure you read any emails with the title moodle.Nottingham Forum Digest as this contains important messages from several modules.
• Ensure you look at your UNIVERSITY email address. Emails are sent only to the email address on your profile - normally the University one.

 See also  How to Change the number of emails Moodle sends you

Forum posts

For any forums that you are subscribed to Moodle will send you messages when someone posts or replies to you. If you have set Digest as above, then these will come as part of the Digest.

To ensure you get the Announcements and forum updates by email

Check your spam and junk email boxes

If you ignore enough messages from Moodle your email programme will assume they are spam or junk so check this folder regularly and certainly if you aren't receiving Announcements.

If you find a message that isn’t junk, drag it back to the Inbox or any folder. You can also mark the item as not junk by doing the following:

• Click Home > Junk > Not Junk.

Personal Messages

Moodle has an internal messaging system - like text messages. Sometimes staff and individuals will contact you this way.

The message will also be available through Messages in Moodle.

To access all your messages

1. Click on your name at the top right-hand corner of the screen
2. Select Messages
3. Any unread messages will be on the Messages landing page.  If you wish to see older messages or to send a message to another student use Contacts to access your contacts and lists of participants on each of your modules.

You can change your settings to enable these to also come into your email inbox.

1. Go to Dashboard
2. Go to the Down arrow next to your Photo > Preferences >  Message preferences.    
3. In Personal messages between users, please ensure all the boxes for 'When I'm logged in' and 'When I'm offline' are checked.

You will now receive emails that look like this (It may be difficult to tell which module they relate to as it comes directly from the member of staff). The subject line will be "New message from [Person's Name]"

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Sign Up Sheet groups

You may also be contacted by email directly from the tutor or staff member about a group you have signed up for using the Sign up Sheet. These emails come directly into your inbox individually.