Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Include Page
Training_Page_Header
Training_Page_Header
 

Applies This refers to Moodle 34.6 from July 20191 from December 2023 onwards

How to use the instant message system in Moodle  

There is an internal " instant " message system inside Moodle and there are a number of ways in which it can be used.

Message alerts

Image Removednotifications and messages iconImage Added


You can see when you have messages by checking the notifications 'Notifications' icon next to your name, top right.

Clicking on the'Messages' icon shows a list of messages, most recent at the top, unread in bold.

Viewing messagesImage Modified

To reply to a message, click on the message. See To read and reply to a message, below.

Sending messages

You can send a message, either by using

  • the The 'Messages' page (by dropping down your personal menu by clicking on your name at the top right of Moodle and selecting 'Messages')
    Image Removedor
  • by By clicking on the profile of another user (wherever you can see profiles).

    The drop down menu accessed from clicking on your name top right.Image Added

If you are an editing teacher you can also send a message to one or more participants in your module by using the  the Participants link.

Sending messages

To send a message to an individual

  1. Drop down your personal menu from your name or icon on the top right of the Moodle page and click 'Messages'.

    The drop down menu accessed from clicking on your name top right.Image Added

2. Select 'Contacts' to message one of your contact or use the search bar to find someone at the bottom left of the message window

...

Image Removed

Select 

...

(use their full name, with % as a wildcard if necessary)

...

You can also search for a course and pick a person on that course.

Message page showing starred, group and private messagesImage Added

Once a person's name comes up you can : view your message history with them.

3. To send a message

...

click the person's name.

4. Type the message in the 'Write a message' box at the bottom of the screen and click

...

the 'Send' (paper airplane) button.

Writing a message box.Image Added


This screen also shows your more recent messages from and to the person.

Once you are in the message page for a user, you can click on their name at the top
Image Removed and you can Send a message, block contact or Add as a contact'Block contact' or 'Add as a contact'/'Remove from contacts' depending whether they are a contact or not.

Clicking a contact in a messageImage AddedImage Removed

To read and reply to a message

If you can see a message popping up:

...

  1. Click the notifications icon (with the number of messages) Message notification iconImage Added
  2. Type your reply into the box and then click on the Send a message button.
  3. If you receive a popup notification of a message, click Go to message to read and reply to it.

Replying to a messageImage Added

If you know you have a message, or to check if you have messages:

  1. Drop down your personal menu from your name or icon on the top right of the Moodle page

...

  1. and select 'Messages' from the menu.

...

  1. Click on the messages and they will appear on the right of the screen. Click on the message you want to read to open it up.
    A list of messages will appear ordered by date and listing name of sender/recipient.

Image Removed

...

Message on the messages pageImage Added

Alternatively: Search for a keyword in the 'Search' messages box.

Click on the name of the person to see all messages to and from them.

To send a message or reply to a message

Type into the 'Write a message' box and click 'Send' (paper airplane) icon.

Sending a replyImage AddedImage Removed

To send a message to selected course participants (for teachers and editing teachers only)

  1. In your

...

  1. module click Participants, which is locatedin the row under the module header. 

    Image Added

  2. Select participants from the list (using the tick boxes) or use the "Select all

...

  1. users" button at the

...

  1. top of the list.

...

Selecting users using the tick boxesImage Added

3. At the bottom of the list, click "Choose..."

...

and select 'Send a message'

Choose... dropdown list with Send a message highlightedImage Added

  • Type the message.
  • Assuming you are satisfied with the message, click the "'Send message to XXX users" ' button.

Sending a message from ParticipantsImage Added

Managing contacts

People may be added to your list of contacts (or blocked from contacting you) by clicking 'Add contact (or contact' (or 'Block contact')  available by clicking on their name in the Messages window.

...

A record of messages sent to/from a person may be obtained by searching for them, then their messages will be shown in the main window.

...

To enable messages to be sent via email:

  1. Select from personal dropdown menu:

...

  1.  'Preferences' 
  2. Then Message preferences.

Image Removed

Image Removed

...

    • Email On or Off

  1. Finding Message PreferencesImage Added

3. This will open the Preferences page, select 'Message preferences'.

Preferences then user account and then select message preferences.Image Added


This opens the preferences page and and a side menu. In the side menu you can restrict who can message you and whether you receive an email notification. You can also enable clicking on the 'Enter' key on your keyboard to send. 


Messaging preferences sidebarImage Added

...