Page History

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This refers to Moodle 4.3 from August 2024 onwards

Sometimes you may need to clear your browser's cache to be able to see updated content more effectively.

One example of when you need to clear your cache is if your Turnitin page is not looking quite right (e.g., dates and similarity scores aren't displaying correctly)

Further troubleshooting of browsers and systems

Here's how to clear your cache

In Firefox Image Added

Open Firefox

1. Image Added
   
   On the

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1. 'Open menu' (

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1. Hamburger icon

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1. in the

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1. top right)

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1. select 'Settings' 
   
   
2. Choose the

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1. 'Privacy and security icon (left hand column)Image Added
2. Scroll to 'Cookies and Site Data'
3. Select 'Clear data'
   
   Image Added
   
4. Make sure the "Cached Web Content" box is ticked and click on the 'Clear' button

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1. .
2. Close the browser and reopen

In Chrome  Image Added

On your computer open Chrome

In Internet Explorer

 Open the Internet Options menu

• Select the General tab
• Under Browsing history, click Delete.
• Un-check the Preserve Favorites website data box.
• Check the Temporary Internet files, Cookies, and History boxes.
• Click Delete. And then OK
• Close the Internet Explorer window and reopen.

In Chrome

• Options icon > History > Click Clear browsing data
• Ensure Cached images and files is checked
• Click Clear browsing data
• Close the browser and reopen

1. At the top right, click 'More' (or the three dots) 
2. Click Settings 
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3. Click Privacy and Security from the left-hand menu
   
   Image Added
4. Click the arrow next to 'Clear browsing data'   
5. In the Clear browsing data window, you can choose the time range for which you want to clear the cache. If you want to clear all cached data, select 'All time'.
6. Check the boxes next to 'Cookies and other site data' and 'Cached images and files'.
7. Click on the 'Clear data' button.
8. Close the browser and reopen

In Edge  Image Added

Open Microsoft Edge

1. At the top right, click Settings and more (or the three dots) 
   
   Image Added
   
   
2. Select Settings  
3. From the Menu options (hamburger) on the left, select 'Privacy, search, and services'  
   
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4. Under 'Clear browsing data', click on the 'Choose what to clear' button
   
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5. Check the boxes for 'Cookies and other site data' and 'Cached images and files'
6. Click on the 'Clear now' button
7. Close browser and reopen

Further help

See also refreshyourcache.com for more detailed information

and Further troubleshooting of browsers and systems in Moodle Help