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This refers to Moodle 4.3.19 from September 2021 onwards from August 2024 onwards  

How do you make sure you are receiving all the emails sent by staff on your modules through Moodle?

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  • Ensure you read any emails with the title moodle.Nottingham Forum Digest as this contains important messages from several modules.
  • Ensure you look at your UNIVERSITY Univeristy email address. Emails are sent only to the email address on your profile - normally the University one.

 See also  How to Change the number of emails Moodle sends you

Forum posts

For any forums that you are subscribed to Moodle will send you messages when someone posts or replies to you. If you have set Digest as above, then these will come as part of the Digest.

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  • Right click on the message (Outlook on the web), select 'Report' and 'Mark as not junk'

Mark as not junk

Receiving emails individually or as a digest

Making sure you get all your emailsChange the number of emails Moodle sends you 

Personal Messages

Moodle has an internal messaging system - like text messages. Sometimes staff and individuals will contact you this way.

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To access all your messages

  1. Click on your name initials at the top right-hand corner of the screen on Moodle
  2. Select MessagesSelect 'Messages'
  3. Any unread messages will be on the Messages landing page.  If you wish to see older messages or to send a message to another student use Contacts to access your contacts and lists of participants on each of your modules

    The contacts button underneath the message search bar.Image Added

You can change your settings to enable these to also come into your email inbox.

  1. Go to Dashboard
  2. Go to the Down arrow next to your Photo > Preferences >  photo or initials at the top right of the screen > Preferences >  Message preferences  
  3. In "Personal messages between users", please ensure all the boxes for 'When I'm logged in' and 'When I'm offline' are checked
  4. By default, e-mail is switched on as a notification preference. You are able to select whether 'My contacts only' are able to send a message to you, or whether you prefer 'My contacts and anyone in my course' to be able to send you a message. By default, 'My contacts and anyone in my courses' is switched on.

message preferences allowing restrictions to my contacts, my contacts and anyone on the course. Also the option to toggle on and off email notifications. Image AddedImage Removed

You will now receive emails that look like this (It may be difficult to tell which module they relate to as it comes directly from the member of staff). The subject line will be "New message from [Person's Name]"

. Email example showing subject box and main content area. Image Modified

Signup Sheet groups

You may also be contacted by email directly from the tutor or staff member about a group you have signed up for using the Signup Sheet. These emails come directly into your inbox individually. You can find more information on Signup sheets hereguidance on Booking a session on the signup sheet.