This refers to Moodle 3.19 11 from September 2021 August 2022 onwards

How do you make sure you are receiving all the emails sent by staff on your modules through Moodle?

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• Right click on the message (Outlook on the web), select 'Report' and 'Mark as not junk'

Receiving emails individually or as a digest

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1. Click on your name at the top right-hand corner of the screen
2. Select MessagesSelect 'Messages'
3. Any unread messages will be on the Messages landing page.  If you wish to see older messages or to send a message to another student use Contacts to access your contacts and lists of participants on each of your modules

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1. Go to Dashboard
2. Go to the Down arrow next to your Photo > Preferences >  Message preferences  
3. In "Personal messages between users", please ensure all the boxes for 'When I'm logged in' and 'When I'm offline' are checked
4. By default, e-mail is switched on as a notification preference. You are able to select whether 'My contacts only' are able to send a message to you, or whether you prefer 'My contacts and anyone in my course' to be able to send you a message. By default, 'My contacts and anyone in my courses' is switched on.

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You will now receive emails that look like this (It may be difficult to tell which module they relate to as it comes directly from the member of staff). The subject line will be "New message from [Person's Name]"

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