This is one of many help and support pages that are available about the University of Nottingham's Moodle online learning environment. If you have any questions or queries concerning Moodle then contact information is at the bottom of this page. As a first step to finding the information you are looking for why not check out our FAQ - Your questions answered or try the SEARCH box below.
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NOTE: some assignments may be set up by lecturers to NOT show originality reports to students.
It is rare that submission is not successful to Moodle Assignments. For a Turnitin Assignment, your submission has been unsuccessful if:
To resubmit
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To receive emails from Turnitin, make sure that emails from the following domains are not blocked or marked as spam by your email client or filter:
More details on Turnitin system requirements
Before submitting (or marking) Turnitin for the first time you will be asked to agree to TurnitinUK’s terms and conditions (popups are required for this)
Turnitin will send you an email receipt which you will recive in your University email inbox.
Also when you have submitted successfully, a popup will appear showing the Turnitin Paper ID and the first part of your text (this is unformatted but your file will retain the formatting). Recommended: Note down the Turnitin submission ID number or print that web page (Use the “Print Screen” button).
As well as the emailed receipt, Turnitin also provides students with the ability to print a digital receipt at any time, once you have submitted. Click on title of your submission from the same page where you submitted your assignment.
The Turnitin Document Viewer will open showing the document you uploaded. Click on the 'Download' icon (highlighted below)
and select the 'Digital Receipt' option to download and print your digital receipt.
Originality reports and similarity scores are normally generated within 10-15 minutes but a second submission to the same assignment within 24 hours will be delayed for 24 hours. If Turnitin is busy reports will also be delayed. (Submission will show as “Pending” while the report is being generated.)
Note – some assignments may be set up by lecturers to NOT show originality reports to students.
Your submission has been unsuccessful if:
There is likely to be something wrong with your file – go through the requirements above then click Submit paper to resubmit a new file.
Unsuccessful submission of assignment to Turnitin
If you attempt to submit your assignment through Turnitin and the following message appears in your submission screen: Submit to Turnitin then your submission has not been received by Turnitin.
Please click on the link to ‘Submit to Turnitin’ and hopefully this will then submit your assignment, however if this does not work we recommend you go through the submission checklist (listed above) to ensure there is nothing listed that is preventing your submission from being successfully uploaded. If this still does not work then please contact For further Help contact learning-technologies@nottingham.ac.uk.
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