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  • Select the General tab
  • Under Browsing history, click Delete.
  • Un-check the 'Preserve Favorites website data' box.
  • Check the 'Temporary Internet files and website files', 'Cookies and website data', and 'History' boxes.
  • Click Delete. And then OK
  • Close the Internet Explorer window and reopen.


In Chrome

  • On your computer, open Chrome.
  • At the top right, click More (or the three dots) .
  • Click Settings
  • Scroll down and click Advanced
  • Under Privacy and Security click the arrow next to Clear browsing data
  • Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  • Click Clear data.
  • Log out of Moodle, close the browser and reopen and login again
  • Options icon > History > Click Clear browsing data
  • Ensure Cached images and files is checked
  • Click Clear data
  • Close the browser and reopen

Further help

See also refreshyourcache.com for more detailed information

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