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All students: If you have forgotten your password contact the Student IT Helpline at your campus: helpline (In UNNC, students please contact The Hub).
Q1.5. I can’t login to Moodle
A. UK Students:
- Your Moodle account will be created the day AFTER you complete Part 1 of registration (online). Access to modules however relies on completion of Part 2 of registration and information entry/confirmation by the School Office in the student record system. Again, access to modules in Moodle will be granted the day AFTER both aspects of Part 2 of registration are complete.
- Check your username and password are correct at the Usercheck page (You are asked to change your password when you first get your University account as the password does expire). If you password has expired, get a new password via the Password Manager page.
- Are you able to log into other University systems, e.g Portal or student email? If you cannot log in to any of these systems, contact the helpline.
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- You may have selected your module but your school has not yet put it onto your student record (or has only just put it on). It takes a working day for modules added in your student record to become available in Moodle. If you do not see a module that you know you are signed up for, please check with your school that they have updated your record.
- Your module may still be under preparation and your module convenor or lecturer has not yet made it available to students. Once the term has started please check with them when they are going to make it available.
- You may be required to self-enrol on the module. Please use Navigation Hamburger menu > Site home > Browse modules to browse through Faculties and Schools to find the module OR type its name or code into the Search box. If the module is available for self-registration you can click into it and activate your participation. More information about self-enrolment.
- Your module convenor may not be using Moodle for your module (check with them).
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A. Your lecturers are responsible for the content on moodle.nottingham pages. If a page is empty or has only placeholder information it could be because they are in the process of uploading content. Please get in touch with your convenor if content is content missing or doesn't work.
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A. When your account is first created you may not have modules. They will be added to your account in due course. See below for information about self-enrolment.
Q2.4. How do I enrol on a module?
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- Login using your University of Nottingham username and password
- Click the Hamburger menu, then scroll down the menu and select Site Home.
- Search Go to Navigation > Site Home and search for the module using the Search Module box
- Click on the name of the module from the list of search results. Make sure you choose the correct year.
- On the screen that appears you may need to enter an enrolment key or password given by your module convenor
- Click participate in this module to confirm that you want to self-enrol
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- Breadcrumb navigation trail at the top of the page to see where you are in the module. Click on the linked aspects of the trail to go to that page. TOP TIP: the second third entry is the home page of the module
- Use your browser back button to get back to previous pages. Make sure you refresh the page (F5 on your keyboard) once you do this to make sure you're not referring to old content.
- To access another module either click on the Dashboard in the breadcrumb trail - or click on the University logo to return to the Dashboard - or use the Hamburger menu where many of your modules will be listed.
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A. If the module has a module code and is on your student record, contact your School Office Student Services and have them take it off your record. Once it is removed from your record you will be unenrolled in Moodle on the following working day, if this doesn't happen please contact the local Moodle support as shown in Q7.1 to request its removal. If you have self-enrolled on a module and now no longer wish to take this module, you can remove yourself via the ADMINISTRATION block Cogwheel menu in the module on the left-hand side. Click on “Unenrol me from (name of module)…”.
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3. Your Moodle profile and My home page
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- Log into Moodle
- Click on your name in the top right corner
- From the drop down menu click Preferences
- Under User account Click Forum preferences
- Where it says Email digest type choose: Complete (daily email with full posts) or Subjects (daily email with subjects only)
- Scroll to the bottom of the page and click Update profile.
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A. Grades or marks and feedback will often (but not necessarily always) be released to you from within the Turnitin assignment or Moodle assignment that it relates to. Check the information in your module to see how and when grades will be released. Marks in Moodle are NOT FINAL. Marks may be weighted and so that some assessments are worth more than others. Your final marks may include items such as exam results and adjustments not in Moodle.
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