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Your document: please check
Filename is not too long (you may get an error message if filename is too long: it will be "XML Response could not be parsed")
- File size less than 20 MB (Turnitin are planning to increase this file size limit to 40 MB at some point in 2015)
- Number of pages less than 400
- A minimum of 25 readable words
- Must not contain spaces between e v e r y l e t t e r
- Must be one of the following file types
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- Microsoft Works (.wps).
- Apple Pages file types.
- Spreadsheets created outside of Microsoft Excel (i.e. .ods).
- Open Office files saved as .doc, or Google Drive .odt files
- Microsoft Word 2007 macros-enabled files .docm (.doc and .docx are fine)
More on filetypes
System requirements
- Microsoft® Windows® Vista Service pack 1, Windows® 7,
Mac OS X v10.4.11+ - 3GB of RAM or more
- 1024x768 display or higher
- Broadband internet connection
- Firefox 15+, Chrome 23+, Safari 5+, Internet Explorer 9, 10, 11 (Not Internet Exlorer 8 or below)
- Internet browser set to allow all cookies from Turnitin.com/Submit.ac.uk
- Javascript enabled
- Firewall must be set to allow
- *.moodle.nottingham.ac.uk
- *.turnitin.com
- *.submit.ac.uk
- *.edgecastcdn.net
- *.edgecast.net
- Pop-ups must be enabled: ensure that your browser allows pop-ups from submit.ac.uk and moodle.nottingham.ac.uk
Many University computer room computers have popups disabled when you first log on. Check for an error message and the option to allow pop-ups from these sources.
While submitting
Before submitting (or marking) Turnitin for the first time you will be asked to agree to TurnitinUK’s terms and conditions (popups are required for this)
- If you are using a Mac we would recommend using a browser other than Safari, at least until you have accepted the user agreement - e.g., Chrome or Firefox.
Successful submission and receipts
Turnitin no longer sends out email receipts.
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