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A.  Your Moodle username/password is the same as your main University username/password (i.e. what you use to log into University computers). ( Note: You are asked to change your password when you first get your University account and that password does expire. If it has expired, get a new password from the #helpline)your local helpline. In UNNC you should go directly to IT Services.

Q1.4. How do I change my Moodle password?

A.  Your Moodle password is always the same one you use as your University network password.

UK Students: If you need to change your password you can do so at the Password Manager page. If you have forgotten your password contact the  Student IT Helpline or elearning helpline

UNNC Students: Hit 'Ctrl+Alt+Del' on your keyboard and click 'change password' if you are using a University computer or laptop;
You can change your password on UNNC OWA webpage when you are using a non-University computer. For more details, please click HERE.

All students: If you have forgotten your password contact the Student IT Helpline at your campus: #helpline.

To change your email password, you are advised to do one of the following

Q1.5. I can?t login to Moodle

A.  UK Students: Try the following:

  • Your account will be created the day AFTER you complete Part 1 of registration (online) or, if you do both parts of registration on arriving at the University, the next working day after registration. Please leave a day for your account to be created.
  • Check your username and password are correct at the Usercheck page (You are asked to change your password when you first get your University account and that password does expire). If it has expired, get a new password.
  • Are you able to log into other University systems, e.g Portal, or student email? If you cannot log in to any of these systems, contact the #helpline.

2. Modules & navigation

Q2.1. Why can?t I see any modules?

UNNC Students: The Moodle login is the same to your UNNC email login. If you get the message of "Invalid login, please try again", please change your UNNC email password immediately and try Moodle login with the new password. Once your UNNC email password is changed, your Moodle password should be synchronised immediately.

To change your email password see Q1.4. How do I change my Moodle password?  above.

2. Modules & navigation

Q2.1. Why can?t I see any modules?

A.  When you log in to Moodle the first page is My home (or My Moodle). On this page is listed all the modules you are enrolled on. Students are given access to Moodle modules according to your record of enrolments in the student record system (SATURN). If you do not see a module that you expect to A.  When you log in to Moodle the first page is My home (or My Moodle). On this page is listed all the modules you are enrolled on. Students are given access to Moodle modules according to your record of enrolments in the student record system (SATURN). If you do not see a module that you expect to have access to there may be a number of reasons:

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A.  You will always get emails when a module convenor posts Announcements.  For other forums you may get a choice of whether you receive emails. To change whether you receive posts by email or not:

  • go into the Forum
  • scroll down to Setting > Edit settings on the left
  • click "Unsubscribe from this forum"  or "Subscribe to this forum" as appropriate

6. Submitting assignments and seeing marks

Q6.1. How do I submit an assignment on Moodle?

A.  Moodle assignments are shown on the course homepage. Some departments put each assignment within its corresponding Moodle course e.g. AC100, LN132 etc. Some departments use a specific Moodle course for collecting all assignments across a programme or the department.

The assignment submission page will show the assignment deadline and further details. The exact steps for submitting an assignment depend on the settings chosen by your lecturer.

  • For file submissions, click Upload file(s), then click Add... to browse for the file to upload. Finally, click Save changes to confirm.
  • For text only submissions, click Add submission

You may be able to read, edit and resubmit your assignment type depending on the settings your lecturer has chosen. If your lecturer is providing feedback and grades through Moodle you be able to see this by clicking on the assignment once it has been marked. You will usually receive an email notification.

Q6.2. How do I find my grades?

A.  Grades or marks and feedback will often (but not necessarily always) be released to you from within the Turnitin assignment or Moodle assignment that it relates to.  Check the information in your module to see how and when grades will be released.

email or not:

  • go into the Forum
  • scroll down to Setting > Edit settings on the left
  • click "Unsubscribe from this forum"  or "Subscribe to this forum" as appropriate

6. Submitting assignments and seeing marks

Q6.1. How do I submit an assignment on Moodle?

A.  Moodle assignments are shown on the course homepage. Some departments put each assignment within its corresponding Moodle course e.g. AC100, LN132 etc. Some departments use a specific Moodle course for collecting all assignments across a programme or the department.

The assignment submission page will show the assignment deadline and further details. The exact steps for submitting an assignment depend on the settings chosen by your lecturer.

  • For file submissions, click Upload file(s), then click Add... to browse for the file to upload. Finally, click Save changes to confirm.
  • For text only submissions, click Add submission

You may be able to read, edit and resubmit your assignment type depending on the settings your lecturer has chosen. If your lecturer is providing feedback and grades through Moodle you be able to see this by clicking on the assignment once it has been marked. You will usually receive an email notification.

Q6.2. How do I find my grades?

A.  Grades or marks and feedback will often (but not necessarily always) be released to you from within the Turnitin assignment or Moodle assignment that it relates to.  Check the information in your module to see how and when grades will be released.

In the Settings block on a module front page you may be able to select Grades to see your current grades for that module. (Grades view is not available on all modules.)

Q6.3. Does Turnitin own copyright of the work I have submitted to Turnitin?

A. No. Turnitin has clarified that "The copyright for submitted work will continue to reside with either yourself or your institution; whichever is currently the case. The service will help to protect your work from future plagiarism and thereby help maintain the integrity of any qualification you receive." 
See More information on Turnitin for studentsIn the Settings block on a module front page you may be able to select Grades to see your current grades for that module. (Grades view is not available on all modules.)

7. Help, support and training

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